System Update

New Preview Alpha and Alpha Skip Ahead 1810 Update – 8/20/18

Starting at 2:00 p.m. PDT today, members of the Xbox One Preview Alpha – Skip Ahead and Preview Alpha rings will begin receiving the latest Xbox One system update (1810.180817-1520). Learn more about the new features in development for 1810 here, and read on for a list of fixes and known issues in this 1810 system update.

Fixes:

 

System Performance

  • This build has various performance and reliability fixes.

 

Known Issues:

 

Audio

  • We are aware that some users are experiencing issues where mics do not work. Please ensure that your controller is running the latest Firmware (Settings – Kinect & Devices – Devices & Accessories) and be sure to file feedback using the “Report a problem” tool when you experience this issue.

 Avatars

  • We are aware that, in some instances, Avatar limbs (feet & hands) are pointing in unexpected directions and facial hair is appearing where it should not. Please file feedback should you experience this.
  • It can take up to 10 seconds to view an Avatar on the profile screen after creating a new Avatar.

My Games & Apps

  • EA Access App – We are aware that the EA Access app will crash when navigating in the app and become unresponsive.
  • Shudder App – We are aware that the Shudder app may become unresponsive.

Microsoft Edge

  • Microsoft Edge crashes for some users at random times.
  • The cursor may disappear when exiting and re-entering the app.
    • Workaround: Press Y when re-entering the app to make the cursor re-appear

OneGuide

  • Sometimes users may encounter stuttering when launching straight into Oneguide after the console is turned on from Instant on. Please file feedback when you see this.
  • Here is a workaround to resolve temporarily:
    • If you have a Kinect sensor connected to the console, try disabling it by going to Settings>Kinect & devices>Kinect and toggling the Kinect sensor off. Then re-launch OneGuide.
  • Here is a workaround to resolve temporarily:
    1. Navigate Home via the Guide
    2. Quit OneGuide manually from the Home screen
    3. Wait 15-30 secs
    4. Launch any other streaming app (Netflix, HBOGO, YouTube)
    5. One launched, play a video
    6. Once video begins playing (it should play normally) exit the app and relaunch OneGuide

Profile Color

  • Sometimes users may encounter the incorrect Profile color when powering on the console.

Virtual Keyboard

  • We are aware that some characters appear incorrectly when using the Virtual Keyboard in conjunction with a chatpad.  Workaround: Disconnect the chatpad.