System Update Splash Screen

May 6th : New Preview Alpha Skip Ahead Ring 1910 Update (1910.190502-1920)

Starting at 2:00 p.m. PST today, members of the Xbox One Preview Alpha Skip Ahead Ring will begin receiving the latest 1910 Xbox One system update (19H1_RELEASE_XBOX_DEV_19H2HOLD_1910\18362.7089.190502-1920).  This build has the same features and fixes as 1905 however we need valuable core recovery coverage and feedback as we skip ahead.



  • OS version released: 19H1_RELEASE_XBOX_DEV_19H2HOLD_1910\18362.7089.190502-1920
  • Available: 2:00PM PDT 5/6/19
  • Mandatory Date/Time: 3:00 AM PDT 5/7/19





  • Fixes addressing the audio streams when Atmos is used for Stereo Speakers and Mono-mix mode.


  • Fixes to the Controller Icon on home – “Unknown” battery should will not be shown as “plugged in” icon
  • Additional fixes to a memory leak to address overall system performance.
  • Fixes to UI and workflow when Signing in and out for some users.
  • UI fixes to the Game Pass Quests in the Game pass twist.
  • Fixes to address Legacy 360 gamerpics in the Settings app showing up too small.


  • Fixes to complete Kinect setup when it crashed at audio setup.
  • Additional fixes to a memory leak to address overall system performance.
  • Fixes to narrator bugs on the Updates Page and Xbox Privacy page.
  • UI fixes to light and dark themes to make text easier to read.
  • Localization fixes.


Known Issues:



  • We are tracking the issue in which your ATMOS setting switches back to DD 7.1 after taking an update.  You can change it back after an update however we are working towards resolving.
  • Headsets are not being assigned to the users profiles and not working correctly.
  • Some users are encountering no audio on their Xbox console after boot (no shell audio, no game audio, no app audio), then have CSS ask them to perform the following steps:
  1. Cold reboot the console


  1. Go to Audio settings on console
  2. Change their HDMI audio settings to the highest supported uncompressed channel count for their equipment
  3. Switch back to the desired format
  4. Audio should be restored

My Games and Apps

  • We are tracking the video corruption issue with Youtube and Netflix 4k playback.

Profile Color

  • Sometimes users may encounter the incorrect Profile color when powering on the console.