In May, we announced the Xbox Adaptive Controller – a first-of-its-kind controller for gamers with limited mobility, and we appreciate the overwhelmingly positive fan feedback received to date. On our journey of inclusive design at Microsoft, we are looking at extending this methodology and its principles—enabling and drawing on the full range of human diversity—to the complete consumer experience, including where that very journey starts – with product packaging. Our packaging is a series of moments that create a unique customer experience.  These moments can manifest themselves in many ways.  Physical touchpoints, visual or material cues and structural elements are...