Xbox Feedback FAQ

Xbox Feedback Frequently Asked Questions

Hello Insiders! If you saw our last article on Xbox Feedback, you know that your ideas and suggestions matter to us! The Xbox Insider program lets you give feedback on features we’re already working on, but if you have a new suggestion or idea, please share it with us at Xbox Feedback

If you haven’t been to Xbox Feedback yet, I’ve compiled a list of frequently asked questions about how the site works. If you want to learn more about the posting guidelines we adhere to, or some other details about the feedback process, you can find those here and here.

~Nathan (aka Mister Retr0)

Xbox Feedback

Frequently Asked Questions

Q: How do I use the Xbox Feedback site?
A: Xbox Feedback is divided into two areas: New Ideas, and Feature Forums. The front page of Xbox Feedback is the “New Ideas” forum, where you can post and vote on new ideas. The “Feature Forums” are accessible from the sidebar on the right; these are the ideas that are shared with the Xbox organization.

If a “New Idea” suggestion meets the posting guidelines and earns enough votes, it will be moved to a Feature Forum. Duplicates will be removed and their votes lost.

Q: Do I need to sign in to post ideas and vote?
A: Yes. Sign in with your Microsoft Account to post your ideas, comment, and vote. Your User ID will be your Gamertag.

Q: What happens after I submit my idea?
A: Once you post a new idea, other Xbox fans can view, comment and/or vote on your idea. We have a dedicated crew of staff and moderators who review the ideas and comments. If your idea has enough votes, it will be added to the Feature Forums, where ideas are heard throughout the Xbox organization.

Q: How does voting work?
A: Once you’re signed in, you can vote for an idea by clicking the “Vote” button next to the idea’s title and description. You can vote once per idea. An idea’s total number of votes is presented just above the “Vote” button.

Q: I got banned on Xbox Live / My Xbox is having an issue / I have a question about my account
A: Xbox Feedback cannot assist with individual user experiences; our goal is to give the community a voice for feature requests and new ideas! If you have a question about Xbox Live Policy or Enforcement actions, please go to Xbox Enforcement. If you have a question about your account or need help with your Xbox console, please visit Xbox Support.

Q: What’s the difference between Hot Ideas and Top Ideas?
A: Top ideas have the highest total vote counts in their category. Hot ideas are those which have received the most votes in a short amount of time. For example, a new idea with 30 fresh votes this week will be Hotter than a 500-vote idea that’s been around a while and received fewer votes in the same time frame.

Q: How can I tell if an idea’s being implemented?
A: The status of an idea will be updated to “In Progress” when it is being implemented, and after it has been released, the status will be updated to “Completed”.

Q: Do I get credit if my idea is implemented?
A: You get boasting rights among your friends and family, and the knowledge that you’ve helped make Xbox better for everyone!

Q: How do I receive updates about my ideas?
A: You can enable notifications by clicking “Settings” – located next to your Gamertag in the upper right portion of the screen. Type in your preferred email address to receive updates. You can also set your preferred language and add an image for your Avatar.

Q: I have a question about my Xbox 360/Xbox One/network connection/billing history. Can I ask it here?
A: For any support-related questions, please reach out to us at Xbox Support.